Shipping policy

Delivery, Transfer of Risk & Title

1. Delivery costs: Will be as displayed on our website. We will aim to post the product as soon as possible but please allow 7-10 working days.
   
   
2. Delivery is complete once the products have been unloaded at the address for delivery set out in your order and the products will be your responsibility from that time.
   
   
3. You own the products once we have received payment in full, including all applicable delivery charges.
   
   
4. If you are not at home when the product is delivered: If no one is available at your address to take delivery and the products cannot be posted through your letterbox, the courier/delivery driver may leave you a note informing you of how to rearrange delivery or collect the products from a local depot. This is your responsibility. 
   
   
5. If you do not re-arrange delivery: The courier will contact you for further instructions and may charge you for storage costs and any further delivery costs. If despite reasonable efforts, we, or the courier, are unable to contact you or re-arrange delivery or collection, we may end the contract.
   
   
6. If we fail to deliver the products: our liability is limited to the cost of obtaining replacement products of a similar description and quality in the cheapest market available, whose price will be less than that of the products. However, we will not be liable if you failed to provide adequate delivery instructions or any other instructions that are relevant to the supply of products.
   
   
7. We are not responsible for delays outside our control: Occasionally our delivery to you may be affected by an event outside our control. If an event outside our control delays our supply of the products, then we (or our courier) will contact you as soon as possible to let you know, and we will take the appropriate steps to minimise the effect of the delay. Provided we (or our courier) do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay, you may contact us to end the contract and receive a refund for any products you have paid for but not received.